Shipping & Delivery

SHIPPING (all options are available at check out):

Local Orders:

Store Hours

Mon and Tues: CLOSED

Wed 11-4

Thurs 11-7

Fri to Sun 11-4

Please wait for email confirmation that your order is ready for pick up. Instructions will also be provided with your confirmation.

Local Delivery:

Orders <$100 cost $5.99

Orders >$100 FREE - please apply shipping code SHIP

Deliveries will be scheduled 0-3* days after your purchase. We will phone you to inform you that your order will be dropped off. Porch drop off only. Orders may be dropped off when you are not home.

*Custom items may take longer

Furniture Delivery:

Delivery is available on large furniture items. Please select the appropriate delivery option at check out. Free shipping is not available for furniture items.

FREE local delivery may be available for the item you are purchasing. Please contact us to confirm.

Shipping:

Canadian Orders ship via Canada Post 0-3* days after purchase.

Orders >$100 FREE - please apply shipping code SHIP

*Orders for custom items may take longer to complete and ship.

Canada:

Canadian orders are shipped with either:

Canada Post Letter Mail - arrival in 1+weeks from date of sending. Tracking and insurance are not available. This is a very cost effective option for shipping, however it does not provide tracking or insurance. We are not responsible for packages lost in the mail.

OR

Expedited - 2-5 days arrival as quoted by Canada Post. Tracking and insurance are  provided.

Free shipping is available on orders over $100 with code SHIP at check out.

 

US orders:
*All US orders are shipped  USPS Priority. - arrival in about 5 days from date of sending. Tracking is provided.

Free shipping is available on orders over $100 with code SHIP at check out.


International:
All International orders (not US and Canada) are shipped USPS or CHIT CHATS INTERNATIONAL. USPS Orders will be provided tracking. Arrival 2-3+ Weeks from date of sending, depending on location.

Upgrading your shipping to a faster option, does not decrease the production time. We do not charge extra to produce your item faster.